We believe in keeping your costs down, which is why we always offer free shipping. We run discounts and promotions throughout the year, so keep an eye out for exclusive offers.

Processing Time:
Orders are typically processed within 1–2 business days from the time your order is placed.

Transit Time:
Once processed, shipping generally takes 4–7 business days for delivery to UK addresses.

Total Delivery Time:
Please allow a total of 5–9 business days from the time your order is placed to receive your purchase.

Order Cut-off Time:
Orders placed before 11:00 PM GMT will be processed and shipped out the next working day.

Please note that all orders come with a tracking number to keep you informed about the status of your shipment.

Shipping Policy

After you place your order, we will send you an email with your shipping details within 24 hours.

Use our secure "My Account" environment to view all your orders. Including tracking information when provided.

Track your order with your email and order number

We accept returns on eligible items within 30 days of the delivery date, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it:
unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Request a Return

To start a return, you can contact us at info@corvellalondon.com with:

• Your order number
• The reason for your return

Once we receive your request, we'll review it and send you:

• A return address
• Instructions on how and where to send your item

Note: Return shipping costs are the customer’s responsibility, unless the item arrived damaged or incorrect.

After receiving and inspecting your returned item, the original amount will be refunded to your original payment method within 10 business days.

We begin processing orders quickly to get them to you asap. If you wish to cancel or change an order, please contact us as soon as possible. We can only make changes if your order has not yet been dispatched.

Once the order is shipped, we are unable to modify or cancel it, but you can follow our return process to return any unwanted items.

We work directly with trusted manufacturers and streamline our entire supply chain.

This allows us to offer high-quality products at fair prices — without cutting corners.

All duties and taxes are included in the final price at checkout.

You’ll never encounter hidden fees or unexpected charges upon delivery.

Don’t worry — we’ve got you covered.

If your item is damaged or defective, simply send an email to info@corvellalondon.com with:

• your order number
• a brief of description of the issue
• photos (if possible)

Our team will review it and quickly arrange a replacement or the appropriate solution.

Your satisfaction is our top priority.

Our customer service team is here to assist you with any questions or concerns.

You can reach us by email at info@corvellalondon.com, by phone at +44 7459 471420, or through our contact page.

Customer Service Hours:

Monday – Friday, 9:00 AM – 5:00 PM (GMT)

Address:

71–75 Shelton Street,

Covent Garden,

London, WC2H 9JQ,

United Kingdom

Company Registration Number: 16760946

We aim to respond to all inquiries within 24 hours.

Thank you for your trust and patience!